Excluding backordered items, all orders in stock received by 1:00pm Central should be processed the same business day. Orders received after 1:00pm Central will either be processed the same day or next day. Depending on which method of shipment you choose, you should receive your order within one to seven business days after we send it out. When requesting expedited orders received after 1:00pm Central may be shipped out the following business day. Shipping times posted are in business days.
Items are processed 5-days a week. Orders shipping via standard delivery ship out at the same time as guaranteed expedited shipments, but do not have a guaranteed delivery time and may take longer than transit times posted.
Our shipping charges may be based on the size and weight of the items ordered and the method of shipping you choose. We have made every attempt to maintain low shipping costs, so you can enjoy the lowest possible price. All orders are subject to verification. We apologize, but we do not ship orders to P.O. Boxes.
Shipping charges for orders shipped outside the continental United States are quoted with our carrier, may be higher than what is listed on our website, and must be approved before shipping
Liability for Concealed Damage
Jobco Supply Inc. requires the customer to refuse delivery for damage upon receipt if a received item is not suitable, or possibly not suitable, for use. Failure to sign a delivery receipt as damaged and/or with missing parts removes Jobco Supply Inc. and the delivering carrier from any liability. Jobco Supply’s return policy is to guarantee replacement parts, whenever a damaged shipment is reported to the freight company at the time of delivery, and as long as the replacement parts satisfy the problem as a result of freight damage.
Replacement Parts For Concealed Damage/Defect Freight
Unfortunately, sometimes packages arrive with damaged, defective, or missing parts. At Jobco Supply Inc. we guarantee you will receive all parts—correct and functioning properly. If your item was sent via freight truck and it was signed and accepted, then the order is subject to the return policies and restrictions of the freight company. In this case, the item may be eligible for replacement as long as it has NOT been opened or used/installed. If it is unopened and there is damage, part error, or loss in this situation, replacement parts will be issued.
Replacement Shipments for Damaged Orders
If an order is refused at the time of delivery due to damage, Jobco Supply Inc. will automatically resend a replacement part out as soon as the damaged item is received by Jobco Supply Inc. If necessary, the re-shipment order must be canceled with Jobco Supply Inc. by contacting a customer service representative.